Because the content on Minno is hosted on a global video network, which also serves as host to thousands of other media companies worldwide, your security filters may have to be reset as they recognize the global network and not Minno specifically. We apologize for the inconvenience.
If you have any security filters on your home network (e.g. Circle, NetNanny, Covenant Eyes), try disabling them and see if you can play videos. If you can play videos after turning the filters off, add the following as allowed websites:
Still have questions? Send us an email at support@gominno.com. We'd be more than happy to help!